1. Overview
Fixyte Systems, LLC ("Fixyte," "we," "us," or "our") operates the website located at www.fixyte.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information when you visit our Site or contact us regarding our contract manufacturing services.
We are a business-to-business (B2B) company. Our Site is intended for procurement professionals, engineers, program managers, and OEM executives evaluating contract manufacturing partners. We do not market to or knowingly collect information from individuals under the age of 18.
2. Information We Collect
We may collect the following categories of information:
- Contact Information: Name, company name, job title, email address, and phone number submitted through contact forms or email correspondence.
- Program Information: Technical details, production volumes, timelines, and other program-related information you share when requesting a quote or scheduling a discussion.
- Usage Data: Information automatically collected when you visit our Site, including IP address, browser type, pages visited, time spent, and referring URLs. This data is collected via Google Analytics 4 (GA4) and similar analytics tools.
- Communications: Records of email exchanges, Calendly scheduling interactions, and other correspondence.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and evaluate program fit
- Schedule and conduct program discovery calls
- Prepare quotes, proposals, and Statements of Work
- Communicate about ongoing programs and contracts
- Improve our website, content, and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Analytics and Tracking
We use Google Analytics 4 (GA4) to understand how visitors interact with our Site. GA4 collects anonymized usage data including page views, session duration, and conversion events (such as contact form submissions and Calendly scheduling link clicks). This data is used solely for internal website improvement and marketing attribution.
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
5. Third-Party Services
Our Site integrates with the following third-party platforms, which have their own privacy policies:
- Calendly (calendly.com) – for scheduling discovery calls
- Google Analytics – for website usage analytics
- HubSpot – for CRM and lead management (data entered through our contact forms may be stored in HubSpot)
We encourage you to review the privacy policies of these services independently.
6. Data Security
We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain contact and program information for as long as reasonably necessary to manage our business relationships and comply with applicable legal obligations. You may request deletion of your information at any time by contacting us at the address below.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us at contact@fixyte.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or our data practices, please contact us:
Fixyte Systems, LLC
Email: contact@fixyte.com
Website: www.fixyte.com